T&C's

Terms and Conditions

Please read these Terms carefully before accessing or using our website or making a purchase. By accessing our website or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Age Restriction:
a. By accessing our website or purchasing products, you affirm that you are of legal age in your jurisdiction. You must be at least 18 years old to use our services.
b. We reserve the right to verify your age and refuse service if we have reasonable grounds to believe you are underage.

2. Product Information:
a. We strive to provide accurate and up-to-date information about our Products, including their ingredients, nicotine content, and potential health risks.
b. However, the information provided on our website is for general informational purposes only and should not be considered medical advice. Consult a healthcare professional if you have any concerns or specific health conditions.

3. Ordering and Payment:
a. By placing an order on our website, you are making an offer to purchase the selected Products. We reserve the right to accept or reject any order at our discretion.
b. You agree to provide accurate and complete information during the ordering process, including your shipping address and payment details.
c. All payments must be made using approved methods indicated on our website. You authorize us to charge the provided payment method for the total amount of your order, including applicable taxes and shipping fees.

4. Shipping and Delivery:
a. We will make reasonable efforts to fulfill and deliver your order within the specified timeframe. However, we do not guarantee exact delivery dates and are not liable for any delays or shipping errors caused by third-party shipping providers.
b. The risk of loss or damage to products passes to you upon delivery. Please inspect your order upon receipt and notify us promptly of any issues.

5. Returns and Refunds:
a. Due to the nature of the Products, we cannot accept returns or provide refunds unless the items are damaged, defective, or an incorrect order was delivered.
b. If you receive a damaged, defective, or incorrect order, please contact our customer support through whatsapp within a reasonable timeframe to initiate a return or exchange.

6. Prohibited Use:
a. You agree not to use our products for any illegal or unauthorized purposes.
b. You agree not to resell or distribute our Products without prior written permission from our business.

7. Intellectual Property:
a. All content, trademarks, logos, and intellectual property on our website are the exclusive property of our business and protected by applicable copyright and intellectual property laws.
b. You may not use, reproduce, modify, or distribute our intellectual property without our explicit written consent.

8. Limitation of Liability:
a. To the fullest extent permitted by law, we disclaim any liability for damages arising from the use or inability to use our website or products, including but not limited to direct, indirect, incidental, or consequential damages.
b. Our liability is limited to the extent permitted by applicable law, and in no event shall it exceed the total amount you paid for the products in question.

9. Governing Law:
a. These Terms and any disputes arising from or related to them shall be governed by and construed in accordance with the laws of United Kingdom.
b. Any legal action or proceeding arising out of or relating to these Terms shall be resolved exclusively in the courts of His Majesty.

10. Amendments:
a. We reserve the right to modify or update these terms at any time without prior notice. It is your responsibility to review the most current version of the Terms before using our website or making a purchase.

11. Insurance
a. We are covered by Square Pegs Business Insurance.

If you have any questions or concerns regarding these Terms, please contact our customer support.